Shipping Policy – NoraiaGarden
Effective Date: May 23, 2026
Thank you for shopping at NoraiaGarden.
We are dedicated to delivering your organic products safely and efficiently.
Please review our Shipping Policy below.
1. Order Processing
- Orders are typically processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- Once your order has been shipped, you will receive a confirmation email with tracking information
2. Shipping Time
Estimated delivery times may vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Please note that shipping times are estimates and may be affected by customs, weather conditions, or carrier delays.
3. Shipping Fees
Shipping costs are calculated at checkout based on:
- Delivery location
- Package size and weight
- Selected shipping method
We may occasionally offer free shipping promotions on eligible orders.
4. International Shipping
We currently ship to selected international destinations.
Customers are responsible for:
- Import duties
- Taxes
- Customs fees required by their country
NoraiaGarden is not responsible for delays caused by customs clearance.
5. Tracking Your Order
Once your order has shipped, tracking information will be sent to your email address.
Please allow up to 48 hours for tracking updates to appear.
6. Lost or Delayed Packages
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first.
If you still need assistance, contact us and we will help investigate the issue.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
NoraiaGarden is not responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to customer error
- Additional shipping charges for reshipment
8. Contact Us
If you have any questions about shipping, please contact us:
NoraiaGarden
Website: NoraiaGarden
Email: support@noraiagarden.com